VOLKSWAGEN APPROVED REPAIRER

Pronto Spalding & Pronto Prestige Norwich

As a Volkswagen Approved Accident Repair Centre, we uphold stringent standards set by Volkswagen to ensure that your car is repaired and restored to Volkswagen factory standards. Offering a level of customer service and technical expertise like no other.  

Being a Volkswagen Approved Repairer means that our repair quality is regularly audited by a Volkswagen team. Our body and paint technicians are fully trained to Volkswagen standards, we only fit genuine parts and only apply Volkswagen approved high quality paint to complete the job.

For more information about the Volkswagen brand visit here for Norwich and here for Spalding.

Repair Guarantee Certificate

When using a Volkswagen Approved Accident Repair Centre like Pronto Accident Repair Centre, you will receive a Volkswagen Accident Repair Guarantee certificate when your repairs are complete, giving you confidence that your vehicle has been repaired by trained technicians and that only genuine parts have been fitted. Read More Here

Customer Satisfaction Survey

As a Volkswagen Approved Accident Repair Centre we value your feedback, which helps us further improve the service that we provide, ensuring we don’t only have a happy customer, but also a happy car. So, if your Volkswagen has been repaired by us at either Spalding or Norwich, you will receive a short email customer survey invitation a few days after your vehicle is returned to you and we would be most grateful if you would complete this for us.

For further information and to see out latest customer satisfaction rating: Click Here for Norwich and Here for Spalding.